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Support

Need more assistance? To report a technical issue or request editorial support, please use one of the contact options below.

Editorial Support

Submit a ticket through the Snap Service Portal. Fill in the form called “Web editor support in AEM (web publishing tool)”. Please write in English and add screenshots of the issue.

Editorial Support via Snap

Technical Incident

Submit a ticket through the Snap Service Portal in English. Alternatively, you can call 08-5859 (3) 5859 and press 4 for technical support.

Technical Incident via Snap